privacy policy

In this Privacy Policy, we inform you about the most important aspects of data processing within the scope of our website. We collect and process personal data only on the basis of the applicable legal provisions (General Data Protection Regulation – GDPR, Telecommunications Act 2003).

Access Data and Server Logs

When you access or visit our website, your IP address, as well as the start and end time of your session, are recorded. This is technically necessary and therefore constitutes a legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR.

Contact with Us

If you contact us via the contact form on our website or by email, the data you provide will be stored for six months for the purpose of processing your request and in case of follow-up questions.

Your transmitted data will not be shared with third parties without your consent.

Data Storage

For the purpose of facilitating the shopping process and later contract processing, the webshop operator stores the IP address of the connection owner using cookies, as well as name, address, and payment information.

For contract fulfillment, we also store the following data: email, name, phone number, and address.

The data you provide is required for the fulfillment of the contract or to carry out pre-contractual measures. Without this data, a contract conclusion is not possible.

Your data will not be transmitted to third parties, except for:

  • Transmission of payment data (e.g. credit card information) to the processing banks/payment service providers for charging the purchase price.

  • Transmission to the shipping company commissioned by us for the delivery of the goods.

  • Transmission to our tax consultant to fulfill our tax obligations.

If you cancel the order process, the data stored with us will be deleted.

If a contract is concluded, all data from the contractual relationship will be stored until the expiration of the statutory retention period (7 years).

Additionally, name, address, purchased goods, and purchase date will be stored until the expiration of product liability obligations (10 years).

Data processing is based on § 96 para. 3 TKG and Art. 6 para. 1 lit. a (consent) and/or lit. b (necessary for contract performance) of the GDPR.

Cookies

Our website uses so-called cookies, which are small text files stored on your device via your browser. They do not cause any harm.

We use cookies to make our website more user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser upon your next visit.

If you do not wish this, you can configure your browser to notify you when cookies are set and only allow them in individual cases.

Disabling cookies may limit the functionality of our website.

Google Maps

Our website uses the map service Google Maps, provided by:

Google Ireland Limited

Gordon House, Barrow Street, Dublin 4, Ireland

Tel: +353 1 543 1000

In using Google Maps, your IP address must be stored and processed. Google typically transfers and stores this data on a server in the USA.

This data processing is carried out by the service provider (named above); we as the website operator have no control over this data transmission.

The data processing is based on § 96 para. 3 TKG and Art. 6 para. 1 lit. f GDPR (legitimate interest). The use of Google Maps improves the visibility of the locations presented on our website.

For more information on how Google handles user data, please refer to Google’s privacy policy:

👉 https://policies.google.com/privacy?hl=en

Google also processes data in the USA and is certified under the EU–US Privacy Shield:

👉 https://www.privacyshield.gov/EU-US-Framework

Google Fonts

Our website uses fonts from Google Fonts, provided by:

Google Ireland Limited

Gordon House, Barrow Street, Dublin 4, Ireland

Tel: +353 1 543 1000

When you visit this website, your browser loads the required fonts and stores them in the cache. Since you receive data directly from Google, the company may place or analyze cookies on your computer.

The use of Google Fonts serves to optimize our website and ensure a consistent display of all content. This represents a legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.

More information about Google Fonts can be found here:

https://developers.google.com/fonts/faq

For further information about Google’s handling of user data:

https://policies.google.com/privacy?hl=en

Google also processes data in the USA and is certified under the EU–US Privacy Shield:

https://www.privacyshield.gov/EU-US-Framework

Server Log Files

Our website and the associated hosting provider automatically collect information through so-called server log files, including:

  • IP address or hostname

  • Browser type and version

  • Duration of visit, date, and time

  • Accessed pages

  • Language settings and operating system

  • Referrer URL (the page from which the visitor accessed the site)

  • Internet service provider (ISP)

This data is not processed in a personally identifiable manner and is not combined with personal data.

The website operator reserves the right to review this data in the event of suspected unlawful activity.

Newsletter

You have the option to subscribe to our newsletter via our website. To do so, we need your email address and confirmation that you agree to receive the newsletter.

Your Rights as a Data Subject

You have the following rights regarding your data stored with us:

  • Right of access

  • Right to erasure

  • Right to rectification

  • Right to data portability

  • Right to withdraw consent and object to processing

  • Right to restriction of processing

If you believe that the processing of your data violates data protection law, you may contact us at office@unhappyclub.at or lodge a complaint with the Austrian Data Protection Authority.

Contact

Website Operator: Timim Altimimi
Email: office@unhappyclub.at